General

What does my purchase include?

Every mailbox includes:

• Local delivery

• Professional installation

• Concrete footing

• Standard post-mounted mailbox removal

• Post and house numbers

We handle everything from start to finish.

Do you ship mailboxes?

No. We provide local delivery and professional installation within Broward and Palm Beach Counties only.

Where do you provide installation?

We proudly serve:

• Broward County

• Palm Beach County

If you are unsure whether you're within our service area, please contact us before ordering.

Installation

How does the process work?

1️⃣ Choose your mailbox and place your order.
2️⃣ We order the product and coordinate installation.
3️⃣ We confirm your installation date.

How long does installation take?

Most standard installations take approximately 1–2 hours, depending on site conditions.

What qualifies as standard mailbox removal?

Installation includes removal and disposal of one standard post-mounted mailbox (wood or metal post set in soil or concrete).

What is not included in standard installation?

Removal of brick, stone, stucco, structural columns, or mailboxes with electrical components is not included and may require a custom quote.

Do I need to be home during installation?

Not necessarily, as long as we have clear access to the installation area.

Will this mailbox meet HOA requirements?

Many modern post-mounted mailboxes are commonly accepted in HOA communities.

We recommend confirming style, size, and color requirements with your HOA before purchase.

Full product dimensions and specifications are available on each product page.

Can I cancel or return my order?

All mailboxes are ordered specifically for each customer.
All sales are final once the order is confirmed.

Once installation is completed, the sale is final.

What if the product is defective?

Each mailbox is inspected prior to installation. If a defect is identified before installation, it will be replaced at no cost.

How long does the full process take?

Most installations are completed within 1–3 weeks, depending on product availability and scheduling.

We’ll keep you updated and confirm your installation date once everything is ready.

Do you offer custom post designs?

Yes. We offer custom post design options for homeowners seeking a more distinctive look.

Contact us to explore available styles and customization options.

[ Learn More About Custom Posts ]

Additional Questions

Do you install mailboxes purchased elsewhere?

At this time, we only install mailboxes purchased through yourmailbox.store.